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HomeCU™ Live! - Home Banking Solution

Member account access online, in real time, anytime.

Immediate Access, Round the Clock

In addition to offering all of the great features of HomeCU Offline, HomeCU Live! communicates with your core system instantly, giving your members up-to-the-minute, accurate information whenever they login. And when we say “instantly,” we mean it! HomeCU has one of the best response times of any home banking system in the industry.

HomeCU’s speed is due to something called “data caching and persistence.” When a member logs in, all of their account information is taken from your core system and loaded into the HomeCU caching database. That data stays in the database for as long as the member stays at your site, eliminating the need for “round trips” to your core system and speeding up the home banking process. At the same time, an Internet appliance at your facility monitors the core system and updates the cached data any time a change is made, so the presented data is always current.

As an added benefit, data caching also means that members working with HomeCU will be able to complete their transactions even if the connection to your core system terminates for any reason.

An Affordable Add-On

Many credit unions start with HomeCU Offline and then upgrade to HomeCU Live! later. Because the live version is based on the offline version, the transition is incredibly easy. And while HomeCU Live! does cost a little more than HomeCU Offline, it’s very affordable when compared to other real-time home banking products. Also, HomeCU’s caching features mean that you’ll use less Internet bandwidth, reducing your communications expenses.

Extra Security

We take some extra precautions to protect our HomeCU Live! clients. In addition to all the security features in HomeCU Offline, HomeCU Live! is protected by:

  • Internet appliances and firewalls. HomeCU Live does not communicate directly with your core system. Instead, we use a highly reliable Internet appliance at the credit union as an intermediary, protecting your system and your sensitive data. The Internet appliance is further protected by a dedicated firewall.
  • Virtual Private Network (VPN). In layman’s terms, a VPN acts as an encrypted tunnel for the data to pass through so that data cannot be intercepted as it is being passed between our servers and your Internet appliance.
 
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